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Guide

Office Appointments

All appointments are scheduled through the central office.

To schedule an appointment, please call us during regular

office hours, 8:30 a.m. to 5:00 p.m., Monday through Friday, at:

  • (361)888-8271
  • (800)451-4738 – Toll Free

Every effort will be made to keep your appointment

as scheduled. Office visits may need to be rescheduled

if your physician is involved in a medical emergency.

You will be notified in advance by our office, whenever

possible, if appointment changes are necessary. If you

need to reschedule your appointment time, please notify

the main office as soon as possible.

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Your First Appointment

Your appointment will begin by visiting with a member

of our nursing staff prior to being seen by your cardiologist.

This will include a history and physical examination

emphasizing the cardiovascular system, which is your heart

and blood vessels. The first appointment will also include

an electrocardiogram (EKG) to measure your heart’s

electrical activity. You may also need a chest x-ray. All of

these procedures will assist your cardiologist in determining

your heart’s overall health. Any additional diagnostic tests

that may be necessary will be thoroughly discussed with you.

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Follow-Up Visits

Appointments will be scheduled as needed to evaluate your

progress, health management, and to monitor any new cardiac

conditions. For medical concerns unrelated to your

cardiovascular system, please contact your primary care physician.

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Nursing Staff

Feel free to contact our extensively trained cardiology

nurses if you have any cardiac related concerns. Our

nursing staff assist the physicians with patient care and

interviews, patient education, telephone calls, and

hospital rounds.

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Your Telephone Calls Are Important

Call UsAll calls are directed to our main office switchboard.

During regular office hours, your telephone call will be

returned by our staff as soon as possible. When you call,

please provide specific information to our telephone

operator so we can respond effectively.

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Prescriptions

Prescriptions are based on your current medical

conditions and treatments. When you call our main

office regarding a prescription, please provide the

name of your medication, the dosage, and the

telephone number of your pharmacy. Since our staff

will need to review your medication records, please

make your refill requests two to three days in advance

during regular office hours. Please contact your primary

care physician for non-cardiac prescription refills.

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Medical Records

Your medical chart at Cardiology Associates

contains confidential and comprehensive

information that is used by your cardiologist during

each visit. These records include laboratory and

operative results, hospital summaries, physician-to-physician correspondence, notes from previous

appointments, and other relevant information. You

may request a copy or transfer of your medical

records during regular office hours by signing a

release form. Records will be mailed within one

to two weeks.

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Emergency Care

Every second counts in a medical emergency involving your heart. Day or night, we are here if you need us. In the event of an emergency, please call us immediately at

  • (361)888-8271
  • (800)451-4738 – Toll Free

After regular office hours, our exchange answers emergency calls from our main telephone number and then notifies Cardiology Associates’ physicians.

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Hospital Care

As a personal comfort to you, a Cardiology

Associates’ physician is accessible seven days a

week at any of the primary Corpus Christi hospitals.

Consequently, to ensure fast and efficient care, you

may be seen first by any one of our physicians who

is assigned at that hospital. Your cardiologist will

be notified as soon as possible.

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Physician Referrals

Most patients are referred to Cardiology Associates

by other physicians. If your insurance company requires

a physician referral letter to file your insurance claim,

you will need to bring this letter from the referring

physician to each appointment with us. As part of your

continuity of care, your primary care physician will be

consulted and kept informed of your progress.

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Billing Department

As a convenience to you, we handle our own

billing. If you have a question about your bill,

please call the main office during regular office

hours and ask for the billing department. Monthly

statements are mailed out to all patients who have

account balances. You may request a computer

print out of your account at no charge.

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Insurance Coverage

Cardiology Associates is a provider for most

insurance companies. Your insurance claim will be filed for you

by our billing department. You are responsible, however, for payment

of copays, deductibles, co-insurance, and any services not covered

by your insurance. All copays will be collected at the time of check-in.

We also request that you follow-up with your insurance company on

any unpaid services.

 

To ensure proper billing, it is important that your

patient registration form is current. If you experience

any changes in your insurance, primary care physician,

home address, or other relevant information, please

notify the main office. Our staff will routinely make

copies of your insurance cards as part of the check-in

process to help us keep registration forms updated and

to eliminate incorrect billing.

Please bring your insurance cards to every

appointment. Destroy all old insurance cards.

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Medicare/Medicaid Medical Coverage

 

  • Medicare Medical Coverage
    If you are eligible to receive Medicare medicalbenefits, our office does accept assignment

    which means we accept the Medicare

    approved amount. Either you or your

    supplemental insurance will be responsible for

    the Medicare deductible and 20% of the

    approved amount.

    Please note that if you are participating in a

    Medicare replacement plan, your regular

    Medicare becomes inactive.

  • Medicare/Medicaid or Medicaid Only
    If you are eligible to receive Medicaid medicalbenefits, you are responsible for payment on

    non-covered services.

    Please bring your Medicaid card

    with you to every visit.

  • HMO (Health Maintenance Organization)
    If you are an HMO member, you must requesta written authorization from your primary care

    physician for every visit at Cardiology Associates.

    A co-payment is due at every visit.

  • PPO (Preferred Provider Organization)
    If you are a member of a PPO, you areresponsible for the co-payment and any

    applicable deductibles at every visit.

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Private Pay Patients

Payment is due at the time services are provided.

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Payment Options

For your convenience, we accept American Express,

Discover/Novus, MasterCard, Visa, ATM cards, cash, and checks.

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Internet Links

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